Category Archives: Chatbots News
NLP vs NLU vs. NLG: the differences between three natural language processing concepts
An intent can have several entities and even more than one entity of the same type. For example, if an intent captures users attempts at ordering a flight, the relevant entities are typically a destination, a departure city, number of tickets and so on. It is recommended to supply 5-15 example phrases for each intent […]
9 Best Ecommerce Chatbot Examples from Successful Brands
Create a database of replies using this data so the chatbot can use it to give customers prompt and accurate responses to their questions. We’ll cover everything you need to know about eCommerce chatbots in this comprehensive guide, from what they are to how to pick a platform and integrate one into your support strategy. […]
Image Recognition with Machine Learning: how and why?
It allows us to extract as much information as we want from a picture and has the ability to be applied to multiple areas of businesses. Discover how training data can make or break your AI projects, and how to implement the Data Centric AI philosophy in your ML projects. So, the more layers the […]
Top 5 Healthcare Chatbot Uses Cases & Examples 2023
This technology allows healthcare companies to deliver client service without compelling additional resources (like human staff). We live in the digital world and expect everything around us to be accurate, fast, and efficient. That is especially true in the healthcare industry, where time is of the essence, and patients don’t want to waste it waiting […]
Top 25 Zendesk Alternatives to Get Your Customer Service in Order
Each ticket type has a selection of attributes (similar to Help Scout’s custom fields) that the agent can fill in to provide context. For instance, if your product is a mobile app, you might have a “bug” ticket type with attributes for details like which type of phone your customer is using, iOS or Android. […]